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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anna Chase

Anna Chase

August 14, 2024

5  out of  5
rating by Anna Chase
"Hats off to Beth. She was very helpful, patient and Knowledgeable. I was very surprised with the pricing!"
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Lauren Springer

July 16, 2024

5  out of  5
rating by Lauren Springer
"I called in pretty clueless on what I needed, but Emily made the whole process super simple and very pleasant! She was kind, helpful, and prompt!"
We responded:
"Thank you, Lauren! I am glad Emily could make the process easy for you. Remember we are here anytime you need us! "
Profile photo of Thomas Yancey

Thomas Yancey

July 12, 2024

5  out of  5
rating by Thomas Yancey
"Beth Edwards is a rockstar! She is friendly and explained everything that I did not understand. She is very patient and professional and I would recommend Joe Baker and his team to anyone."
We responded:
"Thank you for your kind words, Thomas! We appreciate you trusting us with your insurance needs and are always happy and eager to assist if you need us! I agree, Beth is a rockstar for sure! "
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Caleb “The Game Changer” Coffey

July 5, 2024

2  out of  5
rating by Caleb “The Game Changer” Coffey
"(Updated) - I dislike this place from their disregard of my needs and wants. I will not do business from here again. (Updated Response to Joe) - I had cancelled my policy for over a week and I had to continue blocking the charges y'all were continuing to make after I sent several screen shots of y'all not having cancelled my policy that I never once used I might add. That's called fraud and bad business. Maybe we should investigate if you treat all your clients this way. All you did for the last week and a half was try to be a thief in my life and then tried to act innocent about it on here as well like you didn't know ... Bad bad bad business Joe. I told Emily and Holly and so that's your people Joe. That's on you and your license and the way you do business. You tried to put a cancellation on me after I said how many times? If you'd like I will upload every screenshot of the entire conversation between you all if you would like the entire public to see it as well? Say something other than I'll handle it and that's what'll happen. Saying nothing at all would be better for you though. It is your right as an American after all. 👍"
We responded:
"Caleb, we are so sorry you changed your feelings about my agency. We did all we could to assist you and wish you the best."
Profile photo of Mahogony Shaw

Mahogony Shaw

July 5, 2024

5  out of  5
rating by Mahogony Shaw
"They was so so nice I loved them 🥰 thank for the best"
We responded:
"Thank you for your kind review, Mahogony! I'm so glad we could help with your insurance needs and look forward to being your agency for years to come! "
Profile photo of OKC Sky

OKC Sky

June 24, 2024

5  out of  5
rating by OKC Sky
"Holly Owens at State Farm is such a professional. She's highly responsive and gets policies quoted and contracted faster than my old agency at a competing company would open an email. She also makes great suggestions to help save you money, all while keeping your assets protected. I HIGHLY recommend this agency!"
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OKIE 1987

May 17, 2024

5  out of  5
rating by OKIE 1987
"I picked State Farm because of the amount of money I saw that I could save on my auto insurance! I couldn’t believe how much more I was spending with my old auto insurance provider !! The staff at Joe Baker’s branch made the process really easy to sign up."
We responded:
"Thank you so much for your business! I'm glad we were able to save you on your auto insurance and hope to serve you for years to come! "
Profile photo of Andrew Belknap

Andrew Belknap

May 8, 2024

5  out of  5
rating by Andrew Belknap
"Emily is hands down one of the most helpful people I’ve ever had the pleasure of working with when things aren’t going right. Since switching to State Farm Joe Bakers office has treated me AMAZING, and is always working with me to ensure I have the best rates and coverage possible, as well as being there for every question or concern I have!"
We responded:
"Hey Andrew, thank you so much for those kind words. We are thankful for your business, and will be here as you need us. I will make sure Emily knows how much you appreciate her! "
Profile photo of Charles Cotton

Charles Cotton

May 3, 2024

5  out of  5
rating by Charles Cotton
"This couldn't have been easier and I can't thank or recommend Holly enough!"
We responded:
"Thank you Charles, we are happy you are our customer! Feel free to reach out if we can assist you further! "
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carisa

March 7, 2024

5  out of  5
rating by carisa
"Very easy to switch insurance Beth was great"
We responded:
"Thank you for your business, Carisa, we are happy to be your Auto and Home Insurance agency. Beth is a great part of our team, and she will be so happy to hear about your feedback. "
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Gene Shelkett

February 23, 2024

5  out of  5
rating by Gene Shelkett
"These people have OUTSTANDING customer service...in a world where decent customer service is hard to come by! Joe, Emily and Bethany have all gone above and beyond to help me several times!! Thank yall!! 👍 👍"
We responded:
"Thank you for your kind review, Gene! We are glad you're our customer and happy to help you any time. "
Profile photo of Jennifer Horrigan

Jennifer Horrigan

February 5, 2024

5  out of  5
rating by Jennifer Horrigan
"Beth is super friendly & answered all of my questions. I feel like I’m in great hands!"
We responded:
"Thank you for the kind words, Jennifer! Beth is a great advisor, and I am proud to have her on the team! "
Profile photo of Nicole Groves

Nicole Groves

January 10, 2024

5  out of  5
rating by Nicole Groves
"They are a great insurance location. This is my first time having my own insurance off of my parents and they have really helped. Beth helped set me up with car insurance a few months ago and made it really easy. Emily just helped me add a renters insurance and helped with all my questions and Joe has always answered quickly every time I have texted or called with a question. They also had way better rates than almost every place I checked for someone who is single and under 25."
We responded:
"Nicole Thank you so much for trusting us with your coverage! We look forward to being your agency for years to come! "
Profile photo of David Alexander

David Alexander

November 17, 2023

5  out of  5
rating by David Alexander
"I worked with Coury and was very pleased with everything. Efficient and timely getting us set up and very friendly as we walked thru the process."
We responded:
"Thank you, David we truly appreciate your business! Feel free to reach out to us if you need anything in the future!"
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Diana Dever

October 18, 2023

5  out of  5
rating by Diana Dever
"Great customer service!!"
We responded:
"Thank you Diana! "
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Kathryn Wells

October 17, 2023

5  out of  5
rating by Kathryn Wells
"Coury with Joe Baker State Farm was amazing!!! She is saving us tons monthly on both auto and home, and was able to navigate me through understanding the policies. I now have BETTER insurance than I had before at a fraction of the cost! Thank you!!"
We responded:
"Thank you Kathryn, I am so glad we were able to help you better understand your coverage, especially at a better price! "
Profile photo of James Hale

James Hale

October 17, 2023

5  out of  5
rating by James Hale
"These folks are the face of State Farm. Very compassionate and caring folks. Joe and Emily helped me and my family through a very difficult time. I can't say enough good stuff about them."
We responded:
"Jim, we appreciate you and your business. Thank you for these kind words, and as always feel free to reach out if you guys need anything! We are always eager to help! "
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Irish Quick

October 16, 2023

5  out of  5
rating by Irish Quick
"You know what Joe and his team are so good to me with my insurance on my home and my cars and and the motorhome and the and the boat. Combining these we were really able to save some money and still have the kind of insurance that made us feel comfortable. Miss Emily up there at the office is just a jem! call Miss Emily she will take the extra time to take care of your insurance. and did you even know that State farm sold pet insurance I think that's awesome"
We responded:
"Thank you so much! Emily is definitely a jem, and I can think of many customers who would have been lost without her! Thank you for your business! "
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Shawn Seals

July 17, 2023

5  out of  5
rating by Shawn Seals
"Great agent and very helpful! Recently switched over and started happy that I did!"
We responded:
"Thank you Shawn! We are also happy to have you, and here if you need anything!"
Profile photo of Julie “Chapman” Elledge

Julie “Chapman” Elledge

July 5, 2023

5  out of  5
rating by Julie “Chapman” Elledge
"Joe and his staff are great!! Always there to help."
We responded:
"Julie, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Angi Duverger

May 25, 2023

5  out of  5
rating by Angi Duverger
"Emily and Beth were great during my recent claim filing. They always know just what to do and are prompt in returning phone calls. They made the process very easy for me!"
We responded:
"Thank you Angi, I am glad Emily and Beth were able to assist you, and make things easy. Please don't hesitate to reach out if you need anything. "
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Bob La Grone

March 9, 2023

5  out of  5
rating by Bob La Grone
"I have been in awe with the customer service that I get fron the professional staff from Joe Baker State Farm! Wether I talk to Emily, Beth, or Joe, I am always treated as if I am important to them. I don't think I have had an issue or question that was too petty for them. They all seem happy to help, I can hear the sincerity over the phone. To be honest, there are times that I would be tempted to just call to visit, because they make me feel more like family. Thank you all for all you do."
We responded:
"Hey Bob! Thank you for taking the time to post a review. Customers like you are what makes what we do so rewarding! We appreciate your business, and as always are here to help any time! "
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Jeremy Levin

February 23, 2023

5  out of  5
rating by Jeremy Levin
"I have dealt with plenty of insurance agents in the past - including being one for a number of years. This agency is fantastic and has always taken care of us with alacrity and punctilious professionalism. I would recommend that if you are looking for a new agent, do yourself a favor and give them a call and see if they fit your family. Update: Just sat down again with Mr. Baker. As always a fantastic experience and looking forward to not needing to use the insurance any time soon 🙂."
We responded:
"We love seeing reviews like this, Jeremy! Thank you for taking the time to tell us about your experience with our office. We hope we’ll be able to help you fulfill your insurance needs for years to come!"
Profile photo of Warner Martin

Warner Martin

February 7, 2023

5  out of  5
rating by Warner Martin
"Beth is amazing. She helped me the whole way getting my insurance set up. She’s very professional and patient. She’s awesome and so is Joe Baker State Farm as a whole. Definitely recommend!"
We responded:
"Hey Warner, thank you for the review! Beth is definitely one of a kind, and we appreciate you doing business with us! Feel free to reach out if you have any questions regarding your auto, home, and life insurance needs. "
Profile photo of Mark Foote

Mark Foote

January 18, 2023

5  out of  5
rating by Mark Foote
"Let me start off by saying Joe Baker is by far one of the best State Farm insurance agencies I’ve ever dealt with a deer hit my car, completely caved in the back door. He rest, assured that they would take care of it and they did I will never go to a different insurance agency State Farm with Joe Baker is the way to go."
We responded:
"Hey Mark! Thank you so much for the kind words. Customers like you, make what I do very easy! I'm proud to be your agent, and if I can help with anything else, please don't hesitate to let me know! "